18 Tips for Avoiding Negative eBay Feedback

eBay's feedback system has undergone some major changes this past year. However, it still remains the most important part of a seller's reputation management toolbox. An eBay seller's feedback rating -- both the overall positive/negative ratio and the detailed seller ratings (DSRs) -- is instrumental in turning shoppers into buyers. A high positive feedback score gives buyers the trust they need to do business with you.

With that in mind, here are 18 tips for avoiding negative feedback on eBay. The article is broken down into three major sections:

1. What to do before a transaction is made to increase the chances of a positive feedback.
2. What to do when a sale is made to ensure your buyer is a happy, positive-feedback-leaving customer.
3. What to do if you get a negative feedback. It's not the end of the world, and in some cases, you may be able to get the negative feedback reversed.